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Email
Discovery
Boiler Bay products and services provide an expedient
and low-cost solution for performing industrial strength
email searches as required in litigation discovery and
other investigations.We can collect ANY amount of email,
from one or multiple types of mailers, from the Exchange
Server, from laptops that are not connected to the Intranet,
from the smallest non-networked to the largest, geographically-distributed
organization.
Our
Process
We work with your subject matter expert to define
the terms of the search and with your System Administrator
to determine the best approach to gain access to the
email. How we gain access depends on which mailers
you are using, whether or not you use the Exchange
Server, whether there are laptops that are offsite
and not connected to the Intranet, and your preferences
in view of privacy issues or other constraints. We
CAN make it work, regardless of the details.
It may be preferable to subject every message to
our search, or it may be important to restrict the
search due to privacy concerns. We can be selective
about which email is to be brought in to our consolidator,
or we can be comprehensive.
Once we have agreed about how to proceed, we set
out to pull into our consolidated database all email
that our clients want us to search. We do this without
interupting business.
As we bring email into the BoilerBase database, it
is automatically categorized and every word of every
message is added to the BoileBase word index.
With the word index and the automatic categorizations
in place, we deploy our impressive complement of search
functions in order to refine, merge, and split out
categories until we have discovered all of the messages
that comply with the search criteria of the subpoenae
or investigation.
Once we complete the initial search, we review the
results wtih our clients to make sure there are no
changes we might want to make to any of the criteria
that would yield better results. Its easy to make
these changes and quickly provide the next round of
results. We can repeat this process until it is clear
that we have done a comprehensive job.
Our Results
We can relay our results to your standard mailer for
viewing or provide our BoilerBase GUI for client use.
We can relay the results to a BoilerBase retention
system, and continuously update that system as new
matches are discovered. See Email Retention. Still
another option is export the results into one or more
Berkeley Standard mail files, so that they can be
viewed in any mailer that imports or directly supports
that standard.
We are always willing to teach on-site personnel
in the use of our products, should that be desired.
Our Strength
Our software and our expertise make
us an unbeatable choice to accomplish industrial-strength
email search operations.
We are happy to demonstrate our sofware and process.
Contact us
for more information.
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